Answers From the Best

FAQs

We recommend regularly changing air filters, using air purifiers, ensuring proper ventilation, and having routine HVAC maintenance to significantly improve indoor air quality.

Palms provides comprehensive AC & heating repair, installation, and maintenance services. We can handle it all, specializing in troubleshooting, air conditioning, heat pumps, mini-split units, package units, new residential installs, residential change-outs, routine maintenance, and more.

Yes, Palms is a licensed, insured, and locally owned business with state license number #CAC1822208.

We recommend that you have your HVAC system serviced at least once a year. Regular maintenance ensures optimal performance and longevity of the system.

Several factors could cause this, including dirty filters, low refrigerant levels, or issues with the thermostat. It's best to give us a call so we can assess the situation and give you our honest, expert advice.

With proper maintenance, an HVAC system can last between 15-20 years. However, individual components like air conditioners or furnaces might have different lifespans and need to be replaced.

While both can cool your home, a heat pump can also provide heat by reversing its operation, making it versatile for both summer and winter. At Palms, we take into consideration your space, budget, and needs and make recommendations that would work best for you.

We carefully calculate the size based on factors such as square footage, insulation, windows, and climate. Installing the proper unit is essential for optimal efficiency and comfort.

We are based in Jacksonville, Florida, and proudly serve homeowners throughout Duval County, Clay County, St. Johns County, Orange Park, Middleburg, Julington Creek, Mandarin, Fleming Island, and St. Augustine.

Yes, please call us at (904) 209-7783 if you are experiencing an urgent HVAC issue.

Ideally, air filters should be checked every month and replaced every 3 months. However, if you have pets or live in a dusty area, you might need to replace them more frequently.

Yes, over time, ducts can accumulate dust, pet dander, and other contaminants. Cleaning them ensures better air quality and system efficiency.

A mini-split unit is a type of ductless HVAC system that provides targeted heating or cooling to specific areas or rooms. It's energy-efficient and offers flexible installation options. Reach out to Palms, and we can recommend a unit that would align with your needs.

While some DIY enthusiasts might be tempted, we strongly recommend having a professional install your HVAC system. Improper installation can lead to inefficiencies, increased costs, and potential safety risks. We offer both installation and relocation services.

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Monday - Saturday: 7 am - 7 pm
Sunday: 7 am - 11:30 am

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